Courtney has served on many community-related committees and has extensive nonprofit experience, as well as public relations, marketing, fundraising, volunteer management, event planning, grant administration, economic development and business recruitment and retention experience. Courtney is from Indiana and became a resident of Florida in 2004. She holds a B.S. in journalism and an MBA. She is a graduate of Leadership Pinellas; the Pinellas County Sheriff’s Office Citizen Academy and has been involved in the U.S. Chamber Institute for Organization Management, the Tampa Bay Regional Coalition, Clearwater Mayor’s Business Beautification Recognition Committee, Courtney Campbell Scenic Highway Committee, Clearwater Downtown Partnership’s Advisory Board, Pinellas County Homeless Planning Policy Group and the Clearwater Resident Engagement Project.
Although Courtney and the division's staff are employees of the City of Tampa, a primary responsibility is to provide professional staff support to the non-profit Ybor City Development Corporation, Inc. (Corporation). The Corporation serves as a community roundtable representing every major stakeholder category and organization in Ybor City. YCDC and the Corporation are responsible for overseeing development activities within Ybor City's two Community Redevelopment Areas and the Ybor City National Historic Landmark District. YCDC activities include short- and long-range planning, administration of two Tax Increment Funds, coordinating district operational issues such as infrastructure improvements, signage, parking, traffic, marketing, security, cleanliness and esthetics. The division also manages a District Ambassador Program and a 24-hour clean-team referred to as the YES Team.