COVID-19 Updates/FAQ

Frequently Asked Questions

According to the CDC, the effects of COVID-19 can range from mild to severe symptoms of respiratory illness, including:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Symptoms may appear 2-14 days after exposure to COVID-19. This list does not include all possible symptoms. You can learn more about coronavirus symptoms on the CDC’s website.

The CDC has released the following recommendations to help prevent the spread of coronavirus:

  • Wash your hands frequently with soap and water for at least 20 seconds.
  • If soap and water are not available, use hand sanitizer with at least 60% alcohol.
  • Stay away from individuals who are sick, and if you do become sick, stay home and seek medical care.
  • Cover your cough or sneeze with a tissue and throw the tissue away immediately.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently touched surfaces.
  • Wear a face covering.

The City of Tampa is also advocating for everyone in our community to practice social distancing and stay home as much as possible.

Avoid contact with others, and if you are experiencing symptoms call your doctor before visiting a hospital, emergency room, or medical office.

If you need to call 9-1-1, inform the dispatcher about your symptoms, and cover your mouth and nose with a mask if possible when interacting with first responders.

For more information on how you can protect yourself from coronavirus, visit the CDC's website.

If you are sick, you should:

  • Stay home and avoid going out in public
  • Get tested
  • Distance yourself from others in the home
  • Wash your hands frequently
  • Wear a face mask when interacting with others around you, including first responders
  • Call your doctor and seek medical care if your symptoms worsen
  • If you experience a medical emergency, dial 9-1-1 and inform the dispatcher about your symptoms. Cover your mouth and nose with a face mask if possible before first responders arrive.

For more information on how you can prevent the spread of COVID-19 if you are sick, please visit Centers for Disease Control (CDC) or Florida Department of Health.

Hillsborough County & the State of Florida offer drive-thru testing at two sites within City of Tampa limits.

The testing locations within City of Tampa are:

Raymond James Stadium
4201 North Dale Mabry Highway
Tampa, FL 33607
*You must arrive in a personal vehicle.

Lee Davis Community Resource Center
3402 North 22nd Street
Tampa, FL 33605
*Offers drive-through testing, but a vehicle is not required.

For more information on how to get tested at one of these facilities, please visit the Hillsborough County website.

See the City of Tampa Get Tested page for more details about public and privatized testing centers in the Tampa Bay area.

Text TAMPAREADY or TAMPALISTA to 888-777 to have real-time alerts related to COVID-19 and other emergency situations sent directly to your phone.

Please note: If you receive a “message failed” response when texting to 888-777, contact your mobile carrier to resolve the issue.

Tampa’s COVID-19 Recovery Hotline is available Monday-Friday from 9am-4pm. Call 1 (833) TPA-INFO (872-4636)

Sign up for Alert Tampa to receive time-critical notifications will be sent directly to your home phone, cell phone or email address.

For more updates, follow the City of Tampa’s social media channels: Facebook, Twitter, and Instagram.

And Mayor Jane Castor’s social media channels: Facebook, Twitter, and Instagram.

You can also find more information about coronavirus on the CDC’s website and the Florida Department of Health’s website.

The City of Tampa has compiled a comprehensive list of community partners and programs to help residents and businesses during this time. This list includes financial support options, food banks, federal programs, and more. See Resources. 

To apply for the State of Florida Department of Economic Opportunity’s Reemployment Assistance Program, visit FloridaJobs.org.

Business owners are encouraged to text TAMPABIZ to 888-777 for updates and information.

Tampa's Recovery Hotline is available at 1-833-TPA-INFO (1-833-872-4636) to answer questions related to social services and business relief.

Attorney General Ashley Moody’s Office has activated Florida’s Price Gouging Hotline. If you experience price gouging or scams related to COVID-19 commodities, call 1-(866)-9NO-SCAM, or 1-866-966-7226 to file a report.

Hillsborough Area Regional Transit Authority (HART) has announced service changes in response to reduced demand for service and public safety.

Visit the HART website for more information.