Free Webinar - How to Work with Difficult Customers

Request ADA disability accommodations for meetings, hearings or events.

Optum is presenting a free webinar called:  How to Deal with Difficult Customers

In this webinar, you will learn how to Listen and Empathize, find a solution, verbal and Physical Abuse and more.

To register for this free webinar, go to this site:

The training link is as follows:

To access the workbook and training content, please click here. 

The WebEx Password is:  training

The toll free number is:  1 844-992-4726; or by toll: 1 408-418-9388

The Access code is:  132 690 5335