Free Webinar - How to Work with Difficult Customers

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Optum is presenting a free webinar called:  How to Deal with Difficult Customers

In this webinar, you will learn how to Listen and Empathize, find a solution, verbal and Physical Abuse and more.

To register for this free webinar, go to this site: https://optum-training.secure.force.com/training/trainingRegistration?id=a084N00000XtjVhQAJ&inc=1

The training link is as follows:   https://bli-meetings.webex.com/bli-meetings/onstage/g.php?MTID=e27c8d6e4382950aed5f12d5bc17c08d5

To access the workbook and training content, please click here. 

The WebEx Password is:  training

The toll free number is:  1 844-992-4726; or by toll: 1 408-418-9388

The Access code is:  132 690 5335