Optum is presenting a free webinar called: How to Deal with Difficult Customers
In this webinar, you will learn how to Listen and Empathize, find a solution, verbal and Physical Abuse and more.
To register for this free webinar, go to this site: https://optum-training.secure.force.com/training/trainingRegistration?id=a084N00000XtjVhQAJ&inc=1
The training link is as follows: https://bli-meetings.webex.com/bli-meetings/onstage/g.php?MTID=e27c8d6e4382950aed5f12d5bc17c08d5
To access the workbook and training content, please click here.
The WebEx Password is: training
The toll free number is: 1 844-992-4726; or by toll: 1 408-418-9388
The Access code is: 132 690 5335