Contact Us - City of Tampa Utilities

Billing and other Inquiries for Solid Waste, Wastewater and Water Services (including initiating and discontinuing utility services)

Utilities Call Center weekdays between 8 a.m. and 5 p.m
Phone: (813) 274-8811
Fax: (813) 274-8430

Online:

Utilities Call Center Online Services
(start service, stop service, bill questions (including on-line payment issues, etc.)
Solid Waste Online Services
(missed trash/recycling pickup, special pick up request, new trash/recycling containers, etc.)
Wastewater Online Services
(sewer blockage/odor complaints, etc.)
Water Online Services
(water pressure concerns, water quality questions, reclaimed water, water use restrictions, free customer conservation devices, etc.)

Request a payment extension or request a payment plan online at utilities.tampagov.net or contact our Utilities Call Center at (813) 274-8811, weekdays between 8 a.m. and 5 p.m., to avoid an interruption of service for non-payment.

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