Safe, smart, sustainable water services
For over 130 years, the Tampa Water Department has delivered safe, clean water to homes and businesses in our community. Today, we serve over 720,000 people who live, work and play in Tampa and parts of unincorporated Hillsborough County, across a 220 square-mile service area.
What We Do
Delivering safe, clean drinking water to the people of Tampa 24 hours a day, seven days a week, 365 days a year takes the combined effort of over 300 highly trained specialists.
From scientists, water treatment operators, mechanics, technicians, planners, and engineers to customer service reps, billing specialists, water conservation specialists, and more, we work hard to make sure that you always have access to safe, smart, and sustainable water.
Caring for Our Customers
We strive to provide great customer service and helpful information to our customers. Whether you have a question about your bill, or need additional assistance, we’re here to help.
Ensuring Water Quality
Tampa’s water is safe to drink because of our robust water treatment and water quality testing process. Our dedicated team of water treatment operators, scientists, lab technicians and field quality technicians are committed to ensuring that you have clean water every time you turn on the tap.
Promoting Water Conservation
Water is a precious resource. Our water conservation team offer a variety of water-saving programs and rebates to encourage residents and businesses to save money by saving water.
Maintaining our Infrastructure
We maintain over 2,200 miles of pipes over a 220-square-mile service area, delivering water 24/7 to over 720,000 people. We also maintain fire hydrants, water towers, re-pump stations, and much more.
Building for the Future
We are committed to ensuring that Tampanians have access to safe, clean water for generations to come. Our planning process helps us anticipate the future needs for our fast-growing community.