Water Department

Safe, smart, sustainable water services 

For over 130 years, the Tampa Water Department has delivered safe, clean water to homes and businesses in our community. Today, we serve over 720,000 people who live, work and play in Tampa and parts of unincorporated Hillsborough County, across a 220 square-mile service area.

What's New?

Photo of a sprinkler head

Want to take the guesswork out of setting your irrigation, or sprinkler, run times? Come learn sensible watering strategies at our upcoming August 26th virtual 1-hour workshop!

Save the Drop! A monthly e-newsletter from the Tampa Water Department. Let's #WaterSmarter together!

Subscribe to our monthly Save the Drop! e-newsletter to receive water conservation tips, to learn about upcoming workshops, and to stay in the loop with department news and project updates. It's time to #WaterSmarter Tampa!

The Water Cycle
How to Save Water Indoors
How to Save Water Outdoors

What We Do 

Delivering safe, clean drinking water to the people of Tampa 24 hours a day, seven days a week, 365 days a year takes the combined effort of over 300 highly trained specialists.  

From scientists, water treatment operators, mechanics, technicians, planners, and engineers to customer service reps, billing specialists, water conservation specialists, and more, we work hard to make sure that you always have access to safe, smart, and sustainable water. 

Customer Care

Caring for Our Customers 

We strive to provide great customer service and helpful information to our customers. Whether you have a question about your bill, or need additional assistance, we’re here to help.

Lab testing

Ensuring Water Quality

Tampa’s water is safe to drink because of our robust water treatment and water quality testing process. Our dedicated team of water treatment operators, scientists, lab technicians and field quality technicians are committed to ensuring that you have clean water every time you turn on the tap. 

Rain barrel

Promoting Water Conservation

Water is a precious resource. Our water conservation team offer a variety of water-saving programs and rebates to encourage residents and businesses to save money by saving water. 

Replacing hydrant

Maintaining our Infrastructure

We maintain over 2,200 miles of pipes over a 220-square-mile service area, delivering water 24/7 to over 720,000 people. We also maintain fire hydrants, water towers, re-pump stations, and much more.

CIAC Development

Building for the Future

We are committed to ensuring that Tampanians have access to safe, clean water for generations to come. Our planning process helps us anticipate the future needs for our fast-growing community.