Water Department


The City of Tampa's new online customer service platform is now available. This self-service portal is designed to streamline your access to a range of City services. For instructions on how to use Tampa Connect to submit service requests, FAQs, and how to view requests submitted prior to November 15, 2023, please refer to our guide below.


Safe, smart, sustainable water services 

For almost 100 years, the Tampa Water Department has delivered safe, clean water to homes and businesses in our community. Today, we serve over 733,000 people who live, work, and play in Tampa and parts of unincorporated Hillsborough County, across a 220-square mile service area.

What's New?

Stay Connected

Save the Drop! Water Conservation E-Newsletter

Save the Drop! Water Conservation E-Newsletter

Subscribe to our monthly e-newsletter and stay informed on upcoming workshops and events, conservation tips, department news, and project updates. Let's #WaterSmarter together!