Water Department

Safe, smart, sustainable water services 

For over 130 years, the Tampa Water Department has delivered safe, clean water to homes and businesses in our community. Today, we serve over 720,000 people who live, work, and play in Tampa and parts of unincorporated Hillsborough County, across a 220-square mile service area.

What's New?

Save Water During the Holidays
Save the Drop! Water Conservation E-Newsletter

Save the Drop! Water Conservation E-Newsletter

Subscribe to our monthly e-newsletter and stay informed on upcoming workshops and events, conservation tips, department news, and project updates. Let's #WaterSmarter together!

The Water Cycle
How to Save Water Indoors
How to Save Water Outdoors

What We Do 

Delivering safe, clean drinking water to the people of Tampa 24 hours a day, seven days a week, 365 days a year takes the combined effort of over 300 highly trained specialists.  

From scientists, water treatment operators, mechanics, technicians, planners, and engineers to customer service reps, billing specialists, water conservation specialists, and more, we work hard to make sure that you always have access to safe, smart, and sustainable water. 

Customer Care

Caring for Our Customers 

We strive to provide great customer service and helpful information to our customers. Whether you have a question about your bill, or need additional assistance, we’re here to help.

Lab testing

Ensuring Water Quality

Tampa’s water is safe to drink because of our robust water treatment and water quality testing process. Our dedicated team of water treatment operators, scientists, lab technicians and field quality technicians are committed to ensuring that you have clean water every time you turn on the tap. 

Rain barrel

Promoting Water Conservation

Water is a precious resource. Our water conservation team offer a variety of water-saving programs and rebates to encourage residents and businesses to save money by saving water. 

Replacing hydrant

Maintaining our Infrastructure

We maintain over 2,200 miles of pipes over a 220-square-mile service area, delivering water 24/7 to over 720,000 people. We also maintain fire hydrants, water towers, re-pump stations, and much more.

CIAC Development

Building for the Future

We are committed to ensuring that Tampanians have access to safe, clean water for generations to come. Our planning process helps us anticipate the future needs for our fast-growing community.