This guide provides information regarding water, wastewater and solid waste services provided by the City of Tampa as well as payment options.
Pay online using your Visa®, Mastercard®, Discover® or American Express® card with no convenience fee.
Make checks payable to:
City of Tampa Utilities
P.O. Box 30191
Pay by phone using a Visa®, Mastercard®, Discover® or American Express® with no convenience fee by calling (813) 274-8811.
At Private Payment Centers
A non-refundable service charge may apply. Private payment centers authorized to accept utility payments for the City of Tampa are any AMSCOT® location.
To avoid service interruption following receipt of a final notice, contact the Credit and Collections Section by phone at (813) 274-8811 to clarify billing details or make payment arrangements.
Requests for payment extensions or payment arrangements also may be submitted via the Customer Service Portal at https://utilities.tampagov.net after logging in to your account.
Utility customers making payments by methods other than those listed here may experience delays in payment processing and posting to their accounts.
PIPES - Progressive Infrastructure Planning to Ensure Sustainability
With PIPES, the City of Tampa is investing in Tampa's tomorrow by taking a proactive approach to renew our infrastructure, prevent breakdowns, and provide long-term, permanent fixes to our water and wastewater systems.