The Tampa Water Department and the Tampa Wastewater Department provide drinking water and wastewater (sanitary sewer) collection services to customers located in the City of Tampa, as well as parts of unincorporated Hillsborough County.
The Tampa Solid Waste Department offers trash, recycling, yard waste, and SWEEP pick-up services only to customers located within City of Tampa limits south of Fowler Avenue, excluding the University of South Florida and New Tampa areas.
Start Utility Service
If a water meter already exists at your property:
Please allow up to 5 business days for your request to be processed.
Install New Water Line Connection
If you are developing or redeveloping a property:
Visit our Install New Water Line webpage to learn how to apply for a new water service connection.
For additional guidance, please e-mail the Water Commitment team or call (813) 274-7405.
When you start utility service with the City of Tampa, you will receive a 7-digit account number either by e-mail if you apply online or verbally by phone if you call the Utilities Call Center.
Once you receive your account number (located at the top-center area of your bill), you can register below to obtain online access to your utility account using your account number, account name, and billing zip code.
Note: Under "Account Name", enter the name of your account exactly as it appears on your bill:
Enter your property address in the search bar below.
Please note that locations serviced by multiple utility providers will receive separate utility bills from each provider. For example, a location with water provided by the City of Tampa, and wastewater and solid waste serviced by Hillsborough County will receive two separate utility bills - one for water from the City of Tampa and another for wastewater and solid waste from Hillsborough County.
If we are not your service provider, you will need to contact the appropriate utility to set up your services. Here are some quick links to utilities in our surrounding area for your reference:
