Bayshore Oak Sunrise

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The Tampa Water Department and the Tampa Wastewater Department provide drinking water and wastewater (sewer) collection services to customers located in the City of Tampa, as well as parts of unincorporated Hillsborough County.  

The Tampa Solid Waste Department offers trash, recycling, and yard waste pick-up services only to customers that are located in certain parts within the City of Tampa. 

keys to house

Start Utility Service

If a water meter already exists at your property:

Please allow up to 5 business days for your request to be processed.

man installing new water line

Install New Water Line Connection

If you are developing or redeveloping a property:

Visit our Install New Water Line webpage to learn how to apply for a new water service connection. 

For additional guidance, please e-mail the Water Commitment team or call (813) 274-7405

When you start utility service with the City of Tampa, you will receive a 7-digit account number either by e-mail if you apply online or verbally by phone if you call the Utilities Call Center.

Once you receive your account number (located at the top-center area of your bill), you can register below to obtain online access to your utility account using your account number, account name, and billing zip code.

Note: Under "Account Name", enter the name of your account exactly as it appears on your bill: 

  • For residential accounts: enter last name then first name (Ex: Jones, Mary NOT Mary Jones)  
  • For commercial accounts: enter the name of your business

How do I find out who my service provider is for water, wastewater, and solid waste services? 

Screenshot of the My Tampa Services App

Welcome to the My Tampa Services App

Use the My Tampa Services app to identify the utility service provider for your property site address. To use this application: 

  • Click on the magnifying glass in the upper right hand corner and enter your property address. 
  • The service providers for this location will appear in the bottom half of the application. It will also indicate the pick up dates for trash, recycling, yard waste, and SWEEP pickups for Tampa Solid Waste services.

If we are not your service provider, you will need to contact the appropriate utility to set up your services. Here are some quick links to utilities in our surrounding area for your reference: