Stop Service

Stop Utility Service

If you are moving to another location and need to arrange to have your service discontinued:

Option #1: Submit your request online through the Customer Service Center.
Option #2: Call the Utilities Call Center at (813) 274-8811.

A final bill will be sent to you at your forwarding address. Please allow up to 5 business days for your request to be processed.

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Updated: 10/01/2023

Contact Information

Utilities Call Center
(813) 274-8811

You can also use this number to report an urgent concern such as a water outage, water quality issue, or hydrant leak.

Hours of Operation:
8 a.m. and 5 p.m., Monday through Friday

Emergency after hours calls are answered 24/7

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