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About Us - Technology & Innovation

Technology and Innovation (T&I) Department provides technology consulting and support services to all city departments. T&I is also responsible for maintaining the city's complex infrastructure of networks, data, applications, desktops, and mobile devices.

The Technology and Innovation Department supports the City of Tampa's Vision and Mission by:

  • Planning for the future
  • Creating strategic partnerships
  • Leading process improvements that advance better, smarter, faster  business decisions and innovative solutions based on dynamic core services


T&I Divisions

Technology and Innovation provides technology services to other city departments for the benefit of the citizens.

Business Applications
Business Applications partner with City departments to create technology solutions, and provide technology consulting and business applications support services to all city departments.

Infrastructure Services

Infrastructure Services provides the organization’s radio and electronics systems, voice and data infrastructure services, network operations and service desk support, servers and storage, client desktop, mobile computer and PDA services, and large systems operations and technical support. Services also include complete technology acquisition and warehouse logistics, Emergency Management technical support services, data replication, backup and recovery operations, offsite recovery planning and exercises, systems integration, and new systems implementation consulting.

Information Assurance Office
A division of Technology and Innovation, the Information Assurance Office ensures the security of the City's IT assets. This office addresses business information assets as well as the security processes, using methods that are reasonable, cost-effective, practical, and aligned to the city's core business objectives.

Enterprise Change Management
Enterprise Change Management identifies best practice efficiencies, consults on and leads activities focused on the areas of customer service, project management development, and continuous improvement opportunities.