Unable to make a payment?
Request a payment extension or request a payment plan online at utilities.tampa.gov or contact our Utilities Call Center at (813) 274-8811, weekdays between 8am and 5pm, to avoid an interruption of service for non-payment.
Modified Phase III "Extreme" Water Shortage Restrictions
The Southwest Florida Water Management District has passed a Modified Phase III "Extreme" Water Shortage Order. In addition to the City of Tampa’s current mandatory once-a-week watering restrictions (which are enforced year-round), the following modifications take effect on April 3, 2026:
- Watering is now prohibited between 4am and 8pm, and continues to be restricted to your designated watering day.
- Hand watering and microirrigation of plant material, such as flower beds, shrubs, or other plant material (other than lawns), is allowed on any day, but is now prohibited between 8am and 6pm.
- No HOA or other entity shall enforce deed restrictions or other community standards requiring an increase in water use, including replacement of plant material to meet aesthetic standards or pressure washing.
- Car washing at home (non-commercial) is only allowed on your designated watering day and you must use a hose with a shutoff nozzle.
- Annual pressure washing for aesthetic purposes is prohibited at this time. Pressure washing is allowed in preparation for painting and sealing.
- Operation of aesthetic fountains and other water features are limited to four hours a day.
For more information on additional restrictions, please visit tampa.gov/WaterRestrictions.
From Friday, May 29, 2026, through Friday, June 19, 2026, the Tampa Water Department will temporarily switch its water disinfection method from chloramine to chlorine as part of routine system maintenance. During this period, customers may notice a slight change in the taste or odor of their water. However, your drinking water is still safe and meets all state and federal drinking water safety standards. This temporary change helps maintain the quality and reliability of the city’s drinking water system. For more information, visit tampa.gov/ChlorineDisinfection.