Unable to make a payment?
Request a payment extension or request a payment plan online at utilities.tampa.gov or contact our Utilities Call Center at (813) 274-8811, weekdays between 8am and 5pm, to avoid an interruption of service for non-payment.
The Southwest Florida Water Management District has passed a Modified Phase II Water Shortage Order. In addition to the City of Tampa’s current mandatory once-a-week watering restrictions (which are enforced year-round), the following modifications take effect on February 8, 2026:
- No HOA or other entity shall enforce deed restrictions or other community standards requiring an increase in water use, including replacement of plant material to meet aesthetic standards or pressure washing.
- Car washing at home (non-commercial) is only allowed on your designated watering day and you must use a hose with a shutoff nozzle.
- Aesthetic fountains are limited to eight hours a day.
For more information on additional restrictions, please visit tampa.gov/WaterRestrictions.