Julian B. Lane Aerial Photo

City of Tampa Utilities

City of Tampa Utilities provides drinking water and wastewater (sewer) services to customers located in the City of Tampa, as well as parts of unincorporated Hillsborough County and Temple Terrace. Reclaimed water is currently only available in portions of Tampa's reclaimed water service area. 

Solid waste, including trash, recycling, and yard waste pick-up services provided by the City of Tampa are only available to customers located within City of Tampa limits south of Fowler Avenue, excluding the University and New Tampa areas.

Use the My Tampa Services App to determine service availability for a specific address or call the Utilities Call Center at (813) 274-8811.

What's New?


Tampa Connect logo

The City of Tampa's new online customer service platform is now available. This self-service portal is designed to streamline your access to a range of City services. For instructions on how to use Tampa Connect to submit service requests, FAQs, and how to view requests submitted prior to November 15, 2023, please refer to our guide below.


Programs and Services

Stay Informed

Subscribe to Save the Drop!, a monthly e-newsletter from the Tampa Water Department.

Stay connected and be the first to know about upcoming events, workshops, contests, and more! Subscribe

Tampa Trash and Recycling App Graphic

Tampa Trash and Recycling App

Get easy-to-follow recycling tips, as well as real-time updates on changes in collection schedules during holidays and severe storms at the palm of your hand. Available on Android & Apple.

Note: Some areas in Tampa are serviced by Hillsborough County. Use the My Tampa Services App to verify your solid waste service provider.