Tampa Riverwalk at Night

About Us - Water

Overview

The Tampa Water Department is committed to delivering safe, clean, high-quality drinking water to homes and businesses across our 220-square mile service area. The department serves more than 725,000 people who live, work, and play in Tampa and parts of unincorporated Hillsborough County. The Water Department maintains more than 2,200 miles of water mains in our distribution system as well as more than 14,000 fire hydrants. Our service is made possible through the hard work and dedication of more than 300 Water Department employees.

Water Department service area

OUR SERVICE AREA

The Tampa Water Department provides service to residents and businesses in Tampa and parts of unincorporated Hillsborough County. Unsure if you're a Tampa Water Department customer? Look up your address to see if the City of Tampa provides your utility services. 

Did you know?

Tampa's primary water source is the Hillsborough River.

FAST FACTS

Our Water Treatment Process

Aerial view of our water production plant.
OUR PLANT

The David L. Tippin Water Treatment Facility can produce up to 120 million gallons of drinking water at peak capacity in a single day. 

82000000
GALLONS A DAY
How much our water treatment plant produces, on average, over a year.
View of our Hillsborough River.

WATER RESOURCES

When "excess" water is available, up to 1.2 billion gallons is stored in our Aquifer Storage and Recovery System for later use.

Employee taking a water sample.

WATER TESTING

About 9,000 water samples are analyzed annually during the production process to ensure the delivery of water that meets or exceeds federal and state standards.

Did you know?

When the river cannot meet demand during extended or extreme dry periods, Tampa buys treated regional groundwater, surface water, and desalinated seawater from Tampa Bay Water.

Our Customers

  • Single-family includes residential detached homes.
  • Multi-family consists of residential buildings with two or more units.
  • Commercial/Industrial includes a wide variety of restaurants, hospitals, hotels, offices, and other commercial and industrial customers.
  • Recreational/Aesthetic includes City-owned parks and Right-of-Ways, as well as recreational attractions like theme parks, stadiums, and aquariums.
View of Bayshore Boulevard

SMALLER HOUSEHOLDS

67% of households in Tampa consist of one to two people.

Map of Tampa.

OLDER HOMES

46% of housing units were built before 1980.

Did you know?

51% of Tampa's population is between 20 to 54 years old.

We Are Here to Serve Our Community

Aerial view of the Hillsborough River Reservoir
VISION

To inspire trust by providing premier water service.

A drinking fountain
MISSION

To deliver high-quality water and provide exceptional customer experiences in a safe, reliable, efficient, and sustainable manner, with our skilled, diverse, and committed workforce.

Construction at the Tampa Water Department plant.
VALUES

Committed to the pursuit of excellence, through: 

  • Integrity
  • Respect
  • Dedication
  • Teamwork