Report fallen trees, traffic light outages, street flooding, and storm debris in the right-of-way:
- Call (813) 274-3101
- Open 8am-5pm
Report electric power outage, downed power lines, or other safety concerns to TECO:
Report price gouging in the State of Florida:
Wastewater Emergency Repair / Sewer Backup
Water Department Emergency Services (24 hours)
Tree Hotline/Emergency
- Illegal Tree Removal (24 hours): (813) 258-8733
- Fallen Tree on city streets/sidewalks (business hours 8:00 AM to 5:00 PM): (813) 274-5744
- Fallen Tree on city streets/sidewalks (after hours 5:00 PM to Midnight): (813) 931-2168
- Fallen Tree on city streets/sidewalks (after hours Midnight to 8:000 AM): (813) 274-3101
Things to Know
Generator Safety Information
- Keep portable generators outside, away from windows, and as far away as possible from your home. Carbon Monoxide poisoning can occur when a generator is not working or vented properly.
- Never use a generator in an attached garage, even with the door open
- Don't use generators in a wet area. This can cause shock or electrocution.
- Connect appliances to generators with grounded, heavy-duty extension cords.
- Turn off your generator and let it cool before refueling. Never refuel a running generator.
- See more generator safety tips
Food Safety During a Power Outage
Planning for a Possible Power Outage
- If your freezer isn’t full, help keep your items cold longer by grouping items together, freezing containers of water, gel packs, and refrigerated items you don’t need immediately
- Place appliance thermometers in your refrigerator and freezer
During a Power Outage
- Keep refrigerator and freezer doors closed to maintain cold temperature
- A full freezer can keep its temperature for up to 48 hours, 24 hours if half full
- A fridge will keep food safe for up to 4 hours
Once Power is Restored
- Throw out any perishable foods that have been exposed to temperatures above 40°F for more than two hours, or has an unusual odor, color, or texture.
Staying safe on the roadways after a storm
- Check your vehicle for any damage prior to driving it
- Do not drive through flooded streets
- Six inches of water will reach the bottom of most passenger cars causing loss of control and possible stalling
- Avoid downed power lines
- Assume all wires are live
- If a traffic light is out, treat it as a four-way stop
- Watch for fallen trees and debris in the roadway
- Report obstructions in the roadway at (813) 274-3101 from 8am-5pm
Prepare Your Home for a Possible Power Outage
- Have flashlights and extra batteries on hand
- Avoid using candles to prevent accidental fires
- Charge mobile devices and portable battery packs
- Fill up your vehicle’s gas tank
- Use a surge protector or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices.
