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Tampa Water Department Achieves High Marks in J.D. Power Satisfaction Survey for Fifth Year in a Row

Updated: 05/11/2020 - 05:40 am

The Tampa Water Department has continued to receive high marks for customer satisfaction according to J.D. Powers, a nationally-recognized consumer insight firm. The Water Department scored 746 out of 1,000, ranking well above average for a mid-size…

Tampa’s Water Use Restrictions Change Effective May 12

Updated: 05/07/2020 - 12:17 pm

Due to lower than normal rainfall, the Southwest Florida Water Management District (District) has declared a Phase I Water Shortage for the Tampa Bay region. This declaration applies to all Tampa Water Department customers. This Phase I Water…

Tampa Water Department Temporarily Converting to Chlorine Disinfection

Updated: 03/09/2020 - 04:30 am

The Tampa Water Department will temporarily change its water disinfection process for City of Tampa customers to chlorine between March 16 and April 6. During this period, the department will use chlorine instead of chloramine to disinfect the water…

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