The City of Tampa's Parking Division is being recognized at a national scale for its services.
It recently earned status as an Accredited Parking Organization (APO), joining an elite class of the top organizations in the parking and mobility industry. APO is a designation for organizations that recognize best practices in responsible parking management and operations, customer service, professional development, sustainability and access management, safety, data security and risk management, and more.
“It’s quite an achievement, which follows a lengthy and arduous review process,” explained Shawn Conrad, CAE, CEO of the International Parking & Mobility Institute (IPMI), the organization that sets the standards for APO Accreditation and Accreditation with Distinction. The APO program was established to set industry standards that develop, ensure, and support a high level of professionalism and competency in parking, transportation, and mobility management.
To earn the APO Accreditation, an organization must demonstrate its commitment to ongoing evaluation and improvement by implementing industry best practices. Applicant organizations work with third-party reviewers to present evidence of accomplishment of more than 100 criteria in 14 categories, in addition to 25 required criteria. Accreditation requires that at least one facility is evaluated and meets the criteria as established by the APO Board of Directors.
“Parking at an accredited facility or operation assures the public that the organization adheres to a strict code of ethics and meets national and internationally endorsed standards for professionalism, accountability, responsibility, and performance,” Conrad said.
This significant achievement underscores the Parking Division’s commitment to excellence and positions it as a leader in the parking and mobility industry. This hard-earned recognition places the City of Tampa Parking Division among an elite group, as it is now one of only four parking organizations within the entire State of Florida to achieve APO accreditation. This remarkable achievement is a direct result of the dedication and hard work of the entire City of Tampa Parking Division Team, under the leadership of Parking Division Manager Fed Revolte.
“Providing top-tier service and operations across our many different facilities, combined with our team’s commitment to providing efficient, sustainable, and customer-focused parking services, has been instrumental in achieving this prestigious accreditation,” said Mr. Revolte, “and we are looking forward to obtaining the next highest accreditation tier in the near future.”
The City of Tampa Parking Division will formally receive its APO Designation at the IPMI conference in Louisville, Kentucky, this June.