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News Internal Audit

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The Internal Audit Department released its Mobility - Customer Service and Procurement, Audit 25-13

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The Customer Service & Procurement Section, in the Operations Division of the Mobility Department, is vital to supporting the City of Tampa's stormwater, transportation, and traffic mobility initiatives.

The Internal Audit Department released its Water - Credit, Collections and Call Center Operations, Audit 25-08

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Customers can contact the Distribution and Consumer Services Division (Division) for utility services and account maintenance. This audit reviewed consumer services activities, which include the call center, credit, and collections. The report in…

The Internal Audit Department released its Tampa Convention Center - Operations, Audit 25-02

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Tampa Convention Center (TCC) Operations and Security Divisions are vital in ensuring the smooth and secure functioning of a variety of events, from corporate meetings to trade shows, and community gatherings. The report in its entirety can be…

The Internal Audit Department released its Parks and Recreation - Recreation Services, Audit 25-03

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To further its mission, the Parks and Recreation Department offers recreation services to both residents and non-residents of all ages. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Revenue & Finance - Accounts Payable, Audit 25-01

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The Accounting Division of Revenue and Finance maintains accounts payables for the City of Tampa. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Mobility - Bridge and Pump Station Maintenance and Operations, Audit 24-18

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The Operations Division (Division) of the Mobility Department is responsible for the routine inspections and minor repairs of the bridge inventory within the City of Tampa. Additionally, the Division maintains and operates stormwater pump stations…

The Internal Audit Department released its Mobility - Parking Data Exchange, Audit 25-06

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The Parking Division uses data from the Florida Department of Highway Safety and Motor Vehicles by accessing the Driver and Vehicle Information Database. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its T&I Hardware Inventory and Asset Management, Audit 24-17

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The Business and Logistics Management Division, of Technology & Innovation (T&I), is responsible for the procurement, receipt, and recordkeeping for all computer related hardware used by City of Tampa (COT) employees. The report in its…

The Internal Audit Department released its TFR - Training Division, Audit 24-16

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The Training Division within Tampa Fire Rescue is responsible for the planning, administration, and record keeping of ongoing training for the department. The report in its entirety can be viewed on TampaGov.net

The Internal Audit Department released its Purchasing Department - Job Order Contracting, Audit 24-12

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The City of Tampa (City) established a Job Order Contracting program to facilitate the repair and rehabilitation of City facilities and infrastructure. The report in its entirety can viewed on TampaGov.net.

The Internal Audit Department released its Water-Billing, Audit 24-13

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City of Tampa provides drinking water and wastewater services to customers located within the city limits, and parts of unincorporated Hillsborough County and Temple Terrace. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Tampa Police Department - Training, Audit 24-15

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Tampa Police Training Unit is responsible for the development, coordination, and delivery of extensive training programs for both new recruits and existing personnel. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its TFR - Extra Duty Program, Audit 24-09

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This audit reviewed the Extra Duty Program within Tampa Fire's Rescue Division. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Housing Programs - HOPWA, Audit 24-11

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The City of Tampa administers grant funds for the federally funded program Housing Opportunities for Persons With AIDS, known as HOPWA. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Maintenance of Traffic and Right of Way Permitting, Audit 24-07

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The Right-of-Way Permitting Section is responsible for the review and approval of permit applications for private and public construction, and maintenance activities that will have any impact on the City of Tampa roadway assets. The report in its…

The Internal Audit Department released its Construction Services Division - Inspections, Audit 24-08

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The Construction Services Division - Inspections, is responsible for providing all building permit and inspection services for property development in the City of Tampa. The report in its entirety can viewed on TampaGov.net.

The Internal Audit Department released its Tampa Fire Rescue-Communications, Audit 24-06

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Tampa Fire Rescue Communications is responsible for receiving and then dispatching calls for fire and medical services. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Parks and Recreation-Special Facilities, Audit 24-02

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To further their mission, the Parks and Recreation Department has facilities that provide special services. The report in its entirety can viewed on TampaGov.net.

The Internal Audit Department released its TPD Records and Crime Reporting, Audit 24-04

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The Tampa Police Department's Records Section is responsible for providing police records to the general public and other law enforcement jurisdictions in accordance with the State of Florida’s public records statute. The report in its entirety…

The Internal Audit Department released its Employee Relations and Ethics, Audit Report 24-05

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The City of Tampa’s Human Resources Department (HR) is responsible for Employee Relations, HRMS, Benefits, Employment Services, Risk Management, and Training and Development. HR also serves as the Ethics Office for the City of Tampa. The report in…

The Internal Audit Department released its Solid Waste - Transfer Station and Scalehouse, Audit 24-03

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The Transfer Station and Scalehouse are the facilities used by Solid Waste to dispose of various classes of waste. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Cayenta Utility Accounting Controls and Application Review, Audit 23-15

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Cayenta is a utility management system used mainly by three departments: Water, Wastewater, and Solid Waste and Environmental Program Management. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Payroll Process, Audit 23-13

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The Human Resources Department is responsible for processing new employees, pay rate adjustments and increases, and terminations. The report in its entirety can be viewed on Tampagov.net.

The Internal Audit Department released its Oracle Post Implementation Review, Audit 23-11

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The City of Tampa’s Enterprise Resource Planning Modernization Project (migration from Oracle E-Business Suite to Oracle Cloud services) was completed in November 2021. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Wastewater Pump Station Maintenance, Audit 23-14

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The Pump Station Group supports the Howard F. Curren Advanced Wastewater Treatment Plant and maintains 231 pump stations located within the service area. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Housing Programs-SHIP Funding, Audit 23-10

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The City of Tampa receives funding from the State of Florida to implement its Local Housing Assistance Plan. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Mobility-Transportation Engineering Survey Division, Audit 23-12

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The Survey Division provides surveying and mapping services to various City of Tampa departments. The report in its entirety can be viewed at Tampagov.net.

The Internal Audit Department released its TPD Communications Bureau, Audit 23-06

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TPD Communications is responsible for answering 911 calls and dispatching police officers in the field in response to the calls. The report in its entirety can be viewed on Tampagov.net.

The Internal Audit Department released its TPD - Forensic Unit, Audit 23-09

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The Forensic Investigation Unit is a critical component of the investigation and prosecution of criminal activities. The report in its entirety can be viewed on Tampagov.net.

The Internal Audit Department released its FLHSMV Data Exchange MOU, Audit 23-08

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The Parking Division of the Mobility Department is responsible for the operation of all City of Tampa public parking. The Division develops parking policy and specific facility expansion plans to serve the parking demand in the central business…

The Internal Audit Department released its Mobility - Operations, Audit 23-05

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This audit covers activities for the Inspections Team of the Operations Division. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Fire Rescue - Operations, Audit 23-02

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Tampa Fire Rescue Department's Operations Division provides essential fire suppression and special operations services. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Community Investment Tax, Audit 22-07

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Community Investment Tax is a half percent sales tax whose purpose is to provide for community investment in authorized capital projects in Hillsborough County. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Tampa Convention Center-Inventory Control, Audit 23-07

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The Facilities Operations Division at the Tampa Convention Center is responsible for managing and controlling inventory. The report in its entirety can viewed on Tampa.gov.

The Internal Audit Department released its Parks and Recreation - Administration, Audit 23-03

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The City of Tampa Parks and Recreation Department’s mission is to provide a quality park system that meets the community's need for recreation and learning opportunities to benefit health and well-being. The report in its entirety can be viewed on…

The Internal Audit Department released its General Employees' Pension Fund, Audit 22-13

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The General Employees’ Pension Fund is a fiduciary pension trust fund of the City of Tampa established by a special act of the Florida State Legislature in 1945. The report in its entirety can be viewed on Tampagov.net.

The Internal Audit Department released its General and Automobile Liability Insurance and Claims, Audit 23-04

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The Risk Management Division of Human Resources is responsible for processing claims from citizens through its Claims Office. The report in its entirety can be viewed on Tampagov.net.

The Internal Audit Department released its McKay Bay Waste-to-Energy Plant, Audit 23-01

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As of June 2020, the City of Tampa took over the daily operation of the McKay Bay Waste-to-Energy Plant from the former contractor, Wheelabrator. The report in its entirety can be viewed at Tampagov.net.

The Internal Audit Department released its Housing - Emergency Shelter Grant Funding, Audit 22-03

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The City of Tampa is an entitlement jurisdiction receiving an annual allocation of Emergency Solutions Grants program funds from the Department of Housing and Urban Development. The report in its entirety can be viewed on Tampagov.net.

The Internal Audit Department released its Health Insurance and Claims, Audit 22-09

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The Benefits Section of the City of Tampa’s Human Resources Department is responsible for enrolling and coordinating health benefits for all non-sworn employees. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Wireless LAN-WAN Security, Audit 22-11

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A local area network (LAN) is a network of interconnected computer technology devices that communicate with each other over short distances such as in a building. Two or more LANs create a wide area network. The report in its entirety can viewed on…

The Internal Audit Department released its Purchasing Department - Gasoline Credit Cards, Audit 22-04

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The Purchasing Department administers the fuel card program with WEX Bank. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Workers' Compensation, Audit 19-20

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Commercial Risk Management (CRM) – a third-party administrator – administers the City of Tampa’s workers’ compensation program. The Risk Management Division oversees the contract with CRM. CRM is responsible for all medical and lost time payments…

The Internal Audit Department released its Purchasing - Legal Compliance, Audit 22-10

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The City of Tampa’s Purchasing Department facilitates the acquisition of goods and services for all City departments. The report in its entirety can be found at Tampagov.net.

The Internal Audit Department released its AWTP Maintenance, Audit 22-08

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The Advanced Wastewater Treatment Plant Maintenance Division is responsible for the maintenance of the City of Tampa’s wastewater treatment plant. The report in its entirety can be viewed on Tampagov.net.

The Internal Audit Department released its TPD - Banking, Audit 22-06

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Tampa Police Department (TPD) Support Services Division oversees, among other activities, receipting of cash and cash equivalents for products/services rendered by TPD. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Parks and Recreation-Aquatics, Audit 22-05

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The Department of Parks and Recreation Aquatics Division includes 12 swimming pools throughout the City of Tampa. The report in its entirety can be viewed on TampaGov.net.

The Internal Audit Department released its Community Redevelopment and Tax Increment Financing, Audit 22-01

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The City of Tampa has nine Community Redevelopment Areas (CRA) that are responsible for the economic development within their designated boundaries. Funding for the economic development for each CRA is through tax increment financing. The report in…

The Internal Audit Department released its Fire Marshal's Office, Audit 22-03

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The Fire Marshal is the designee authority having jurisdiction over the Fire Marshal's Office and administers the TFR Fire Prevention Division (Division). The Division is  responsible for code enforcement, public education, arson investigation…

The Internal Audit Department released its Parking Garages and Lots, Audit 22-02

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The Parking Division, part of the Mobility Department, is responsible for developing parking policy and operating public parking in the City of Tampa (COT). COT owns 10 parking garages in downtown Tampa, Ybor City, and the Channel District. The…