Online Account Help

If you need assistance with a shelter reservation, you can contact the shelter office at (813) 274-8184.

If you have Summer Camp questions, you can contact the Summer Camp Hotline at (813) 274-3345.

Resources for those who visit our Online Registration page and help. If you find that you still need help or don't see the guide you need, you can always send an email.

Did you know that you can always change your phone number or email to keep it up to date? Just visit our Online Registration site and log in. Once you're in, click on Update Household. NOTE: to add/remove members, update address or residency status, or change birthdates, you will need to contact our office by submitting a help request form.

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Updated: 03/25/2025

Contact Information
Johanna Mangiocco
Administrative Support Technician

3402 W. Columbus Drive
Tampa, FL 33607

Phone
(813) 274-7740

Fax
813-356-1000

Wesley Skiles
Administrative Support Technician

3402 W. Columbus Drive
Tampa, FL 33607

Phone
(813) 274-7258

Fax
(813) 356-1000

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