Tampa Riverwalk at Night

Customers

Pay Water Bill

  • Payment options
  • Request a payment plan or payment extension
  • Start service
  • Stop service

My Allowed Watering Days and Hours

  • Watering schedule
  • Pay a water use citation
  • Report a water use violation
  • Water use restrictions
YOUR UTILITY BILL EXPLAINED
WATER BILL TOO HIGH?
HOW TO READ YOUR WATER METER
HOW YOUR WATER USE COMPARES WITH OTHERS
REPORT A LEAK
Boil Water Notices

Save Water, Save Money

  • Education and outreach
  • Free water-saving devices
  • How to check for leaks
  • Rebates
  • Reclaimed water
  • Request a speaker from the Tampa Water Department
  • Water conservation

Water Prep Ahead of a Storm

  • Making sure you have enough clean drinking water
  • Securing your water supply inside and outside of your home
  • How businesses can prepare

Rates, Deposits, and Fees

  • Connection and service fees
  • Drinking water, irrigation, wastewater, and reclaimed water rates

Water Quality

  • Annual drinking water quality report
  • Hydrant maintenance and line flushing
  • Our water treatment process

Drinking Water FAQs

  • Bill and fees
  • Leaks
  • Water quality and service
  • Water use restrictions

Contact Us

  • Change mailing address or contact info
  • Customer Service Center
  • Reclaimed water inquiries
  • Request a water emergency repair
  • Water concerns
  • Water services