Call a service representative 24-hours-a-day, 7-days-a-week for water-related emergencies by calling
- Leaks involving property damage or traffic impacts
- Fire hydrant damage/leaks
- No water (does not include service interruptions due to non-payment)
- Other water-related safety hazards and property damage
Emergency calls are triaged and addressed as soon as possible, based on available resources.
For all other requests (non-emergency), please call the Utilities Call Center at (813) 274-8811, Monday-Friday between 8 a.m. and 5 p.m.